Reference

What These Terms Cover For Your Account

These terms are the working agreement behind every account we open, covering wallet use through bKash, Nagad and Rocket, how your balance moves, and what we expect from each other while you use the lobby.

Rules for your account and walletbKash, Nagad, Rocket clausesOne account per personChanges shown before they apply
6777apk What These Terms Cover For Your Account
POLICY HANDLING

How We Handle Data Behind These Terms

We keep the details you give us — name, date of birth confirmation, wallet number, device and login history — for as long as your account is open, plus the period our finance and dispute records need. Cookies run the session and remember your device, so a phone that signed in yesterday is recognised today without a fresh OTP. You can ask for a copy of what we hold, or correct something that is wrong; identity verification comes first, because we will not hand account data to someone who cannot prove the account is theirs.

Data we hold

Name, date of birth confirmation, mobile wallet number, device model and login history. We use it to run your account, verify withdrawals and meet record-keeping duties — never to sell on.

Cookies and sessions

Session cookies keep you signed in and remember the device you used. Clear them and the next login asks for a fresh OTP to your mobile before the wallet screen loads.

Retention windows

Account records stay while the account is open. After closure we keep the minimum a transaction or a dispute may need, then delete the rest rather than holding it indefinitely.

Requesting changes

To correct a name, wallet number or phone, message support from the signed-in account and expect a verification step. Someone else cannot change your details on your behalf.

TERMS HELP DESK

Who to Contact About a Clause

Questions about a clause shouldn't sit in your head. Open the help panel inside your account and start a chat — the team reads it in English and replies with the clause number that applies, which is quicker than a general message. For anything involving money already in the wallet, attach a screenshot of the bKash, Nagad or Rocket transaction reference so we can match it against your account history. If a dispute is already open, quote the case number we gave you; support can then pull the timeline instead of asking you to explain it all again.

Team online

In-account help chat

Sign in, open the help panel and pick Terms. Chat is the shortest route for a clause question, and you can paste your account number so we pull the right record.

Wallet query desk

For wallet steps, send the bKash, Nagad or Rocket transaction ID with the time and amount. We match it to your account history before answering, so keep the message short and factual.

Written clause request

Need a clause in writing for your own records? Ask support to email the current wording with its version date. We send the exact text rather than a summary, so nothing drifts.

Questions We Get About Our Terms

Most of the questions we get about these terms come down to access, wallet rules and what happens when something goes wrong. Short answers are below, and each one names the clause that decides it, so you are not left guessing. If your situation is not covered here, the help chat inside your account reaches a person who can read your file and reply with the exact wording.

Only where we are set up to serve. Access depends on your local law and eligible regions, so the sign-up step asks where you are and stops a region we cannot accept.

Any verified balance returns to the wallet you paid from — bKash, Nagad or Rocket — once checks clear. We give you the reason for closure in writing and keep that record.

No. One account per person, tied to your own mobile number and wallet. Duplicate accounts are closed, and any linked balance is examined before anything is released.

The updated wording appears in the app, and an SMS goes to your registered number before the change takes effect, with the start date. Using the account after that date means you accept it.

They cover your account and wallet, not the outcome of a round. Cricket markets, Baccarat Golden and Crash Skyrise each carry their own rules on the game screen, and those decide what a result pays.

Reply in the help chat and quote your case number. A second person reads the file, and if the answer still does not satisfy you, the written clause and its version date go to you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.